Our Terms and Conditions for Meadow Springs, Halls Head and Mandurah Areas

Any reference in this website to us accepting specified health insurance funds or health insurance funds is subject to the additional qualifications below. 

You can use a payment to us by a health insurance fund of which you are a member to pay us part of the cost of dental treatment supplied to you, or to reimburse you for part of the cost of treatment which you paid for, where you have a current health insurance fund membership that covers the particular dental service supplied to you. (A reference to a service supplied to you also includes a reference to a service supplied to a child where you arranged for us to provide treatment for that child.) 

No health insurance fund pays us the full amount of the cost of any dental service which it covers. The difference between our fee for a service supplied to you and the amount which the health insurance fund pays us (or you) for that service is called the “gap”. The amount or percentage of the gap may differ between dental services, between health insurance funds and between different types of membership of the same health insurance fund. 

Your health insurance fund may impose other conditions on whether it will pay us, or you, any and if so how much for the cost of dental treatment supplied to you.

Unless you have a special arrangement, our fee for dental service services supplied to you is payable in full by cash or other method that puts funds immediately into our account at the end of the treatment visit. Your health insurance fund membership can be used to pay us part of the cost of the treatment by the following method. If you supply us with a current, working health insurance fund membership card we will swipe that through our HICAPS machine. The HICAPS machine is supplied and serviced by a third party. We do not guarantee that it will be in working order at all times. Assuming that the HICAPS machines, the telecommunication network link between it and your health insurance fund and that fund’s systems are working properly and in accordance with the terms and conditions of your health insurance membership then a part of the fee payable to us will be paid directly to us by your health insurance fund. You remain responsible to pay the gap. You remain responsible to pay the entire fee if for some reason your health insurance fund does not credit the part of our fee into our account that your membership provides that it should be at the time you are settling your account at the end of the treatment visit.